.Five9 (FIVN) has actually been actually rewarded the 2024 Aragon Study Innovation Award for AI Connect with Centers as well as called a Forerunner in 2 Aragon Analysis World rumors: AI Broker Platforms in the ICC, 2025, and Intelligent Connect With Center, 2025. The business was acknowledged as the absolute most critical provider in the AI Representative Platforms report.At the core of Five9’s technology is their sight for The NEW CX, where AI Representatives as well as AI-empowered Human being Professionals work together to supply hyper-personalized consumer knowledge. The business lately offered brand new improvements featuring Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s visionary use of technology in market development as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research study Advancement Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Study World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Research Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Research Globe: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 pour les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Analysis World: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Get in touch with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The NEW CX, ou00f9 Brokers artificial intelligence et Agents Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research study Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was likewise called a Leader in The Aragon Research Entire World for AI Representative Platforms in the ICC, 2025 as well as Aragon Investigation Planet for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (COMPANY CORD)–.
Five9 (Nasdaq: FIVN), service provider of the Intelligent CX System, has actually been actually called a champion of the 2024 Aragon Analysis Advancement Honor for AI Call Centers. Additionally, Five9 has actually been called an Innovator in pair of Aragon Research Globe documents: artificial intelligence Representative Platforms in the ICC, 2025, and also Intelligent Connect With Center, 2025. This awareness coming from Aragon Research study emphasizes Five9’s placement as an innovator in AI-elevated CX.
The Artificial Intelligence Broker Platforms in the ICC, 2025 report openings Five9 as the most
tactical merchant measured in
the report, recognizing Five9 s tactical eyesight for AI-driven technology in CX. At the core of this technology is actually Five9’s concept for The brand new CX where AI Brokers and also AI-empowered Person Professionals work together to provide hyper-personalized, effortless client adventures. By encouraging companies to supply transformative consumer interactions while lowering costs and enhancing performance, Five9 is preparing brand-new specifications for AI-powered answers in the contact facility business.
AI is foundational for generating extraordinary client adventures, and our experts are recognized to be identified through AragonAnalysis as cutting-edge for our initiatives to move the intelligent get in touch with facility ahead, said Jonathan Rosenberg, Principal Innovation Policeman and also Director of Artificial Intelligence, Five9. Our focus has been actually, and will definitely continue to be actually, helping organizations supply those knowledge along with user friendly devices and capabilities. Along with each brand new development, our team take a progression for each Five9 as well as for the industry overall.
The Aragon Analysis Technology honor recognizes providers leveraging lofty use of technology to not just conform as markets modify, however to actively interrupt as well as inform exactly how their markets will progress. Five9 was officially offered along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Study awards ceremony.Five9’s dedication to innovation, especially its eyesight for combinationing artificial intelligence Professionals and AI-empowered Person Agents, is establishing a new specification for how organizations can provide hyper-personalized as well as smooth customer experiences, stated Jim Lundy, Creator, Chief Executive Officer as well as Lead Professional, Aragon Analysis. This award as well as document id improves Five9’s commitment to supplying artificial intelligence developments for CX.
Previously this year, the company presented new improvements, consisting of Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 Artificial Intelligence Representatives, that improve the method providers move toward CX, steering much better outcomes for both consumers and representatives. Regarding Five9. The Five9 Intelligent CX System, powered through Five9 Wizard AI, gives a comprehensive suite of options to energy AI-elevated consumer experiences that deliver better business end results and Bring Joy to CX.
Our combined cloud-native offering enables hyper-personalized consumer adventures and more empowered workers, bring in every customer interaction even more hooked up, uncomplicated, as well as private. Counted on through 2,500 +customers and also 1,400+ companions worldwide, Five9 combines the electrical power of artificial intelligence, our system, and our individuals to drive AI-elevated CX.To learn more, go to www.five9.com. Interact along with our team @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Research, Inc. and/or its Affiliates. All Rights Reserved.
The recognition of an Aragon Research study honor victor is actually not a recommendation through Aragon Research study of any type of supplier, product, or even solution. View source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Source: Five9.
FAQ. What significant awards carried out Five9( FIVN) win in 2024 coming from Aragon Research? Five9 succeeded the 2024 Aragon Research Advancement Award for AI Get In Touch With Centers and was actually named an Innovator in pair of Aragon Research Planet files: artificial intelligence Representative Operating Systems in the ICC, 2025, and also Intelligent Connect With Facility, 2025.
What new AI products carried out Five9( FIVN) present in 2024? Five9 introduced Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Representatives to improve consumer knowledge administration.How carries out Five9’s( FIVN )BRAND-NEW CX vision impact client service? Five9’s brand new CX eyesight incorporates artificial intelligence Professionals along with AI-empowered Individual Agents to supply hyper-personalized, effortless clientadventures while decreasing prices and enhancing performance.
What was Five9’s( FIVN) strategic position in the Aragon Analysis Planet 2025 record? Five9was actually set up as the best calculated supplier in the artificial intelligence Representative Operating Systems in the ICC, 2025 report, realizing their critical sight for AI-driven technology in CX. When did Five9( FIVN) get the AragonResearch Study Technology
Award
?
Five9 was actually formally introduced along with the award on December 10, 2024, at the Aragon Transform 2024 awards event.